Privacy Policy

Rayhaan Healthcare

Rayhaan Healthcare respects patient privacy and handles personal information with care. This policy explains how information may be collected and used when patients contact us, book appointments, use WhatsApp links, browse the website, or request healthcare services.

Information We May Collect

Contact details such as name, phone number, email address, and appointment preferences.
Information shared through WhatsApp, phone calls, forms, or direct enquiries.
Basic website analytics such as visited pages, device type, browser, and referral source.
Relevant health information voluntarily provided for appointment coordination.

How We Use Information

To respond to enquiries and appointment requests.
To coordinate healthcare services and patient communication.
To improve website usability, service information, and patient experience.
To maintain operational records where required for healthcare administration.

Medical Privacy

Health information should only be shared through appropriate communication channels. WhatsApp is convenient for enquiries, but sensitive medical details should be discussed directly with the Rayhaan Healthcare team during a consultation or through approved patient communication processes.

Third-Party Services

The website may use services such as WhatsApp, social media platforms, maps, analytics, fonts, or hosting providers. These services may process data according to their own privacy policies.

Contact

For privacy questions, contact Rayhaan Healthcare at info@rayhaan.co.ke or call +254 111 051 530.

Note: This page should be reviewed by Rayhaan Healthcare's legal and compliance team before final publication.